Features and modules
Last updated: 1 Sep 2026
Each module works on its own, and together they become one journey: from the ad to the renewal. Enable what you need and leave the rest; add-ons switch on and off from the settings screen whenever you like.
Pipeline & deals
A pipeline per product or team, stages you define, and qualification fields filled on the deal itself, so no deal advances on missing information.
- Flexible stages
- Qualification fields
- Tasks nothing forgets
- Drag & drop
Hibab, your sales expert
Not a chatbot: a sales expert that reads your product knowledge and commercial policy, judges whether an account fits, drafts the message, and explains why a deal has stalled.
- Account analysis
- Message drafting
- Knowledge layers you control
- Never invents a number
Government tender radar
Continuously sweeps Etimad and surfaces what fits your actual line of business, with a reasoned fit verdict, not a keyword match. Then it becomes a deal with its team, documents and deadlines.
- Automatic discovery
- Fit verdict
- Approval chains
- Deadline alerts
Conversations, email & WhatsApp
Your mailbox inside the system: you send in your own name and replies land on the deal itself. Plus WhatsApp Business with the full conversation — voice, images, location — visible to the team, not trapped on one rep's phone.
- Two-way email
- Attachments & signature
- Rich WhatsApp
- Ready templates
Automation
Draw the rule on a canvas: “a deal idle for seven days → Hibab analyses it and its owner gets a notification.” It runs in the background with nobody remembering to.
- Visual canvas
- Triggers & conditions
- Deferred execution
- Full audit trail
Proposals & e-signature
A branded quote generated from the deal with its real numbers, sent as a link the client signs electronically, and you know the moment it was opened.
- Your branding
- E-signature
- Open tracking
- Approval before sending
After-sales
Signing starts a journey rather than ending one: delivery, tickets with response SLAs, a customer-success board that flags the account slipping away before it goes, and a renewal window you never miss.
- Contracts & renewals
- Tickets with SLA
- Customer success
- CSAT
Subscriptions & plans
Selling a product on subscription? Define its plans and limits, attach your customers, and watch usage and renewals, inside the same system.
- Plans & limits
- Attach customers
- Usage metering
- Public API
Prospecting
Search companies by describing them, not by filling filters, “government entities with a digital-transformation department.” Hibab ranks them by priority and names the decision-maker in each, before your first call.
- Describe, don't filter
- Buying committee
- Priority ranking
- One-click import
Command centre & reports
The manager's view: who needs your intervention today and why, close forecasting, and 1:1s built on facts rather than impressions. Plus a report builder that needs no developer.
- Executive brief
- Close forecast
- Team coaching
- Custom reports
Alerts & digests
What deserves your attention reaches you, in-app, by email or on WhatsApp, per a policy you set. A morning digest opens the day. And every employee gets their notification in their own language.
- Organization policy
- Daily digests
- @mention teammates
- In the recipient's language
Each role sees its own
Permissions are not a single switch: forty of them across nine groups, with a data scope per role: their own records, their team's, or the whole organization.
The whole picture
An executive brief explaining why we're behind target and what we need, not a wall of numbers left to interpretation.
Your day, ordered
Who to call today and why, and the next step on every deal. No deal without a next move.
The bid decision
The RFP, its requirements, its team and its deadlines in one place, and the bid decision documented through an approval chain.
From ad to contract
Twelve intake channels feeding the pipeline, so you know which campaign produced a lead, and which produced revenue.
Connected to what you use
We separate what works today from what is on the way, because a promised integration runs nobody's business.
Live today
Enabled and in production use.
On the roadmap
Planned, we'll announce dates when they're reliable.
Need an integration that isn't here? A documented REST API with per-organization keys, or request it with your invite and we'll prioritise it.
Security and isolation
Isolation between organizations is an audited property we review against ourselves on a schedule and document what we find. Full detail in the data disclosure.
Audited tenant isolation
Every query is bound to its organization and the context fails closed: an invalid organization is rejected, never silently swapped for another. Regular security review across five surfaces.
Fine-grained permissions
Forty permissions in nine groups, plus a data scope per role. Who may email customers and who may export lists, your call.
Your secrets are encrypted
Integration keys and mailbox passwords are stored encrypted per organization, no key is ever shared between two customers.
Complete audit trail
Who did what, when and why. Even deletion passes through a 30-day recycle bin before it becomes permanent.
Single sign-on
Your team signs in with the company account at Microsoft or Google, and you can enforce it, so there's no separate password to forget or leak.
Hosting & privacy
Built on the principles of Saudi Arabia's Personal Data Protection Law; hosting and retention requirements are agreed with you in the contract.
What you will not find here
No accounting and no HR modules. The system sells, follows up and renews, and connects to whatever you use for the rest through a documented API.