Customer relationship management · live at Saudi organizations

The CRM that knows
how selling works here.

It spots the tender that fits you before it closes, follows up with your customer on WhatsApp from inside the deal, and walks with you from the first ad to the last contract renewal, Arabic-first, not translated.

Tender radar

The tender that fits you reaches you before it closes, and Hibab judges the fit against your profile, not its title.

No foreign system knows this
Two-way WhatsApp

The conversation lives in the deal, not on a rep’s phone. They leave; the relationship stays.

The channel selling actually happens on
Arabic by design

Right-to-left by construction, not a layer over an English interface. English is one click away.

No reversed text, no stray numerals
It does not stop at signature

Contracts, tickets and renewals, so after-sales never becomes a blind spot.

The full cycle

Your pipeline, not a template you're pushed into. A full canvas for your pipeline: stages and colours per product or team, and you decide which stage means “won” and which means “was never really a customer”, so your reports measure selling, not screening. The deals below move exactly as they move for your team.

Enterprise sales · 4 active pipelines · 12 open deals Live simulation Names and figures in these demos are fictional and for illustration only, they represent no real customer or entity.
Discovery3
SAR 340,000
Al Ufuq Holding Group
450 staff120,000
Al Bunyan Contracting Co.
90 staff48,000
Al Rowad Plastics Factories
210 staff72,000
Qualification3
SAR 415,000
Al Waha Specialist Hospital
620 staff210,000
Hibab 85%
Mada Technologies
140 staff65,000
Al Masar Transport Co.
380 staff140,000
Proposal2
SAR 630,000
Government body, open tender
Tender480,000
Awaiting approval
Al Riaya Medical Group
290 staff150,000
Negotiation1
SAR 320,000
Private university
Education sector320,000
Signing Sunday
Won2
SAR 1.4M
Al Sawahel Development Co.
550 staff420,000
Local bank, branch
Banking380,000
Unqualified1
—
Sole proprietorship
3 staff—
Out of segment
Separating “unqualified” from “lost” changes your numbers: win rate is measured against real opportunities, not every name that entered the system.
The reality today

Your team juggles seven tools, none of them built for this market

A foreign CRM that has never heard of Etimad, a spreadsheet for tenders, a WhatsApp group for follow-ups, and an inbox nobody else can see. The information exists, just never in one place.

Customer data is scattered

A chat on one rep's WhatsApp, an email in another's inbox, a note in a third's notebook. When the rep leaves, the relationships leave with them.

Ad spend is never tied to revenue

You spend on ads without knowing which one produced a signed contract. The decision becomes taste, not arithmetic.

Tenders are found too late

A tender that fits you perfectly is published on Etimad and nobody notices until two days before closing, or after.

Life after signing is a blind spot

The contract is signed and attention stops. Renewal arrives by surprise, and nobody warns you about the account quietly slipping away.

Product

Integrated modules, not tools sitting side by side

Each module stands on its own; together they become one journey, from the ad to the renewal. Switch on what you need, leave the rest.

All features in detail →

Before you decide

Who sees what, what it connects to, and how your data is kept

Each role sees its own

Forty permissions across nine groups, with a data scope per role: their own records, their team’s, or the whole organization.

Connected to what you use

Microsoft, Google, WhatsApp, Etimad and Meta Lead Ads, with a documented REST API for everything else. And we separate what works today from what is on the way.

Security and isolation

Every query is constrained to its organization, secrets are encrypted per organization, and there is a full audit log. Security reviews run on a schedule and we document the results.

Roles, integrations and security in detail →

Pricing

You pay for who actually uses it

No setup fee and no long contract. Start with your current team and add seats as you grow.

FAQ

Frequently asked

Is the product available now?

Yes, it runs today at Saudi organizations in production. Subscribe to the plan that fits and start in your own workspace immediately; for anyone needing guided setup or special limits, we prepare it with them.

Do we need an Etimad account for the radar to work?

No. The radar monitors publicly published tenders and judges their fit for your business. Your Etimad account stays with you for submission, we get you to the opportunity and prepare its file, team and deadlines.

How is this different from a global CRM?

The difference isn't translation. A global CRM has never heard of Etimad, doesn't understand that follow-up here happens on WhatsApp, and doesn't know that a government purchase runs through an RFP, bonds and deadlines. This was built on those facts from the start, and Arabic is its first language, not a setting.

Can we migrate our existing data?

Yes. HubSpot and Pipedrive imports are built in, and CSV/Excel files import with column mapping, with AI helping clean missing names and infer websites before you approve. You review before anything is written.

Can an employee see a colleague's data, or another organization's?

No. Each organization is fully isolated, and each role has a data scope, their own records, their team's, or the whole organization, as you decide. We run regular security audits on isolation and document the results.

Does it work in English?

Yes. The interface is fully bilingual and each employee picks their language, notifications even reach each person in their own language, not the language of whoever triggered them.

How is pricing calculated?

On your team size and the modules you enable; modules are add-ons you switch on and off. Pricing is published with no hidden fees, and you pay for the number of people who actually use the system.

Contact

Talk to us

Leave your details and we get back within two business days, whether you want a custom quote, guided setup, or simply have a question.

  • An onboarding session with our team, we set up your pipelines and stages with you
  • Migration of your existing data at no extra cost
  • Published pricing, no hidden fees
  • Priority on the integrations you ask for

We reply within two business days. No mass marketing email.

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